CleanWins Casino Terms and Conditions
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These Terms and Conditions govern the use of CleanWins Casino, operated by Onimim LTD, registered in the Union of Comoros under company number 15765. Our casino operates under Anjouan gaming licence ALSI-192407051-FB, issued under the Computer Gaming Licensing Act 007 of 2005.
By registering an account and using our casino services, eligible customers agree to the rules covering account access, bonuses, payments, withdrawals, verification and responsible gambling.
CleanWins does not hold a UK Gambling Commission licence. Residents of the United Kingdom are not permitted to register, deposit or participate in real-money gambling on our platform.
1. Casino Operator and Licensing
CleanWins Casino is operated by Onimim LTD, registered under company number 15765, with offices at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros.
Our gambling operations are licensed under Anjouan licence ALSI-192407051-FB.
In certain jurisdictions, we use a Cyprus-registered service facilitator, registration number HE 464873, located at Smyrnis 25, Kaimakli, 1026, Nicosia, Cyprus.
2. Eligibility and Account Registration
To create a CleanWins account, customers must meet the following requirements:
- Be at least 18 years old.
- Reside in a jurisdiction where CleanWins accepts registrations.
- Provide accurate personal and contact information.
- Register only one account per person.
- Use payment methods registered in their own name.
- Accept our Terms and Conditions during registration.
UK residents are not eligible to open an account. Using VPNs, proxy services or other methods to bypass geographical restrictions is prohibited.
How to Register at CleanWins
Our registration process has two stages:
Select Sign Up on the CleanWins homepage.
Enter your email address, password, phone number and country prefix.
Choose your account currency.
Provide your full legal name, date of birth and residential address.
Confirm your registration details.
Activate your account using the confirmation link or code sent to your email.
3. Account Security and Responsibilities
Each registered customer is responsible for maintaining the security of their CleanWins login credentials.
We prohibit:
- Sharing account access with another person.
- Creating multiple accounts for the same individual.
- Using automated gambling software or bots.
- Collusion or coordinated manipulation of casino games.
- Bonus abuse and fraudulent promotional activity.
- Providing false registration or payment information.
Violations may result in account suspension, bonus forfeiture or permanent account closure.
We may request additional verification documents if account activity requires further security checks.
4. Identity Verification (KYC)
Required Verification Documents
| Document | Accepted Examples |
|---|---|
| Proof of Identity | Valid passport, national identity card or driving licence |
| Proof of Address | Recent utility bill or bank statement |
| Payment Ownership | Card statement, bank confirmation or payment account documentation |
| Additional Verification | Selfie holding identification, if requested |
All documents must be clear, valid and consistent with the registered account details.
Withdrawals will not be released until the required verification has been completed. We may request additional information at any stage of the account lifecycle.
5. CleanWins Bonus Terms and Wagering Requirements
Our casino promotions include welcome bonuses, weekly reloads, free spins and cashback. Each promotion has its own eligibility conditions, wagering requirements and validity periods.
Welcome Bonus – 900% up to £6,000
Our Welcome Slot Bonus Pack offers a combined 900% deposit match up to £6,000 across qualifying deposits.
- Promo Code: WELCOME1
- Minimum Deposit: £10
- Bonus Type: Multi-deposit slot promotion
- Maximum Bonus Bet: £5
- Eligible Games: Qualifying slots
The promotional code must be entered during the relevant deposit transaction. Bonus funds and associated winnings remain subject to applicable wagering and withdrawal conditions.
Weekly Reload – 50% up to £250
Our Weekly Reload provides a 50% deposit bonus up to £250 for eligible existing customers.
- Promo Code: WEEKLY250
- Minimum Deposit: £10
- Wagering: 25x the combined deposit and bonus
- Wagering Deadline: 10 days
- Maximum Bonus Bet: £5
For example, a £100 qualifying deposit generates a £50 bonus. The combined £150 is subject to 25x wagering, resulting in £3,750 of qualifying bets.
Exceeding the maximum permitted bonus bet may result in forfeiture of promotional funds and related winnings.
Free Spins and Cashback
| Promotion | Reward | Conditions |
|---|---|---|
| Slot Cashback | Up to £1,000 weekly | Qualifying net slot losses; no additional cashback wagering |
| Live Casino Cashback | 5% up to £200 weekly | Qualifying live casino losses; no additional cashback wagering |
| Daily Wheel of Fortune | Up to 300 free spins | First qualifying deposit of the day |
| Open Banking Special | 50 additional free spins | Qualifying first Open Banking deposit |
6. Deposits and Payment Conditions
| Payment Method | Minimum Deposit |
|---|---|
| Visa | £10 |
| Mastercard | £10 |
| Bank Transfer | £20 |
| Bitcoin (BTC) | £20 |
| USDT | £20 |
| USDC | £20 |
7. Withdrawal Rules and Limits
| Withdrawal Condition | Limit |
|---|---|
| Minimum Withdrawal | £20 |
| Maximum Withdrawal per 7 Days | £5,000 |
| Maximum Withdrawal per 30 Days | £15,000 |
| Daily Net Win Limit | £100,000 |
| Deposit Turnover | 1x |
| Conditional Administrative Fee | Up to 8% |
Withdrawal Processing Times
| Method | Processing Time |
|---|---|
| Faster Payments | Up to 3 business days |
| Bitcoin | Usually 0–24 hours after approval |
| USDT | Usually 0–24 hours after approval |
| USDC | Usually 0–24 hours after approval |
Cryptocurrency withdrawals may take longer depending on transaction processing and verification requirements.
Multiple withdrawal requests within a rolling 30-day period may also result in an administrative fee of up to 8% under our payment conditions.
8. Responsible Gambling
We provide responsible gambling tools to help eligible customers manage their activity.
- Daily, weekly and monthly deposit limits.
- Session time reminders.
- A seven-day cooling-off period.
- Self-exclusion through customer support.
Our services are restricted to adults aged 18 or over. Gambling involves financial risk, and promotional rewards do not guarantee winnings.
CleanWins is not licensed by the UK Gambling Commission and is not covered by the GamStop national self-exclusion scheme.
9. Prohibited Activities and Account Closure
We may suspend or close accounts involved in prohibited activity, including fraud, collusion, use of automated gambling tools, bonus abuse or violations of geographical restrictions.
Creating multiple accounts, using payment methods belonging to another person or submitting inaccurate verification documents may also result in restrictions.
We reserve the right to request additional documentation before making decisions concerning account security, bonus eligibility or withdrawals.
10. Complaints and Disputes
Account disputes, payment enquiries and complaints are handled through our customer support team under the applicable Anjouan licensing framework.
Customers can contact us through 24/7 live chat or email at support@cleanwins.com.
We do not hold a UKGC licence, and UKGC-specific complaints and dispute resolution procedures do not apply to our casino.
Last updated: November 10, 2026